Support
We are with you after launch
If something is not working or you need a change, here is how to reach us and answers to common questions.
Choose how to reach us
We usually reply within 1–2 business days. Issues affecting your live website take priority.
Frequently asked questions
What does support include?
Maintenance plans include hosting, updates and small monthly changes. Outside a plan, changes are quoted before we start.
My website is not loading. What now?
Message us on WhatsApp with your web address and a screenshot if possible. We will check hosting and domain status.
Can I change texts or images?
Yes. Send us the change and we will apply it. If you ask often, a maintenance plan is better value.
Can the chatbot be wrong?
It can, like any AI. We set it up only with your business information and review its answers during the first weeks.
How do I exercise my data protection rights?
Email Inovratechbyher@gmail.com. More details in the privacy policy.
Let’s talk about your project?
Tell us what your business needs. The first conversation is completely free, and we always start by listening.